Terms of Service

1. Introduction

What this means: By using Ulteamate, you agree to these Terms and our Privacy Policy. Ulteamate uses AI to answer your computer-related questions based on the prompts and screenshots you provide. The answers come from an AI system (not a human), so you should use your judgment when following them. If you don’t agree to these Terms, please do not use Ulteamate.

Welcome to Ulteamate! By downloading, installing, or using the Ulteamate desktop application or any related services (“Ulteamate” or the "Service"), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy (which explains how we handle your personal data). If you do not agree with these Terms or the Privacy Policy, you must not use Ulteamate.

Ulteamate is a Windows/Mac application that allows you to submit text prompts and screenshots of your computer screen to an AI (provided by OpenAI) in order to receive contextual answers to everyday computer operation questions. In simple terms, Ulteamate uses artificial intelligence to help answer your computer questions by analyzing the information you provide. Important: The answers you receive are generated by an AI model. While we hope they are useful, they may sometimes be incorrect or misleading. Always use common sense and double-check critical advice (for example, making system changes or following security-related instructions).

The “What this means” summaries at the start of each section are included to help explain the legal language in plain English. However, these summaries are not part of the contract and do not replace the full Terms.

2. Accounts and Eligibility

What this means: You need to create an account (using your name and email) to use Ulteamate. You must be an adult (18 years or older, or the age of majority in your location) to use the Service. You’re responsible for your account and for keeping your login credentials secure.

Account Registration: To access Ulteamate, you must create a user account by providing certain information, including your name and a valid email address. You may also need to create a password or use an authentication method. You agree to provide accurate, current information during sign-up and to keep your account information updated.

Eligibility: You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use Ulteamate. By creating an account, you represent and warrant that you meet this age requirement and are otherwise legally able to enter into this agreement. Ulteamate is not intended for use by minors. If we become aware that a user under 18 has created an account, we may delete the account and any associated data (see also the Privacy Policy regarding children’s data).

Account Security: You are responsible for maintaining the confidentiality of your account credentials (such as your password). You must not share your login details or allow others to use your account. You are responsible for all activities that occur under your account. If you suspect that someone has gained unauthorized access to your account or identity, you should notify us immediately at kshayk0@gmail.com. We are not liable for any loss or damage arising from unauthorized use of your account, but you could be held liable for losses incurred by us or others due to such unauthorized use.

We reserve the right to suspend or terminate your account at our discretion if we believe (after reasonable investigation) that you have violated these Terms or if your account is used in a way that could harm the Service or other users (for example, fraudulent or abusive activity).

3. Description of the Service

What this means: Ulteamate is a tool that sends your text questions and optional screenshots to OpenAI’s AI system to get answers, which are then shown to you. You need an internet connection for this to work. Third-party providers (like OpenAI for AI responses, and others for payments or error logging) help us run Ulteamate.

Ulteamate provides an AI-powered question-and-answer service to help with everyday computer tasks. When you use Ulteamate, you can input a question or command (“prompt”) and attach a screenshot of your screen. Ulteamate will send this information to the OpenAI API, which is a service operated by OpenAI, a third-party provider in the United States. OpenAI’s AI model will analyze your prompt and screenshot and generate a response (an answer or advice). Ulteamate then displays that AI-generated answer to you within the app.

Key points about how Ulteamate works:

• AI Processing: All answers are generated by a machine learning model (AI) provided by OpenAI. There are no human operators reading your prompt or manually formulating responses; the process is automated by the AI system.

• Internet Connection: Ulteamate requires an active internet connection. Your prompts and screenshots are sent over the internet to OpenAI’s servers, and the answers are sent back over the internet to your device. If you are offline, Ulteamate’s functionality will be limited or unavailable.

• Third-Party Services: In providing Ulteamate, we rely on several third-party service providers. The primary one is OpenAI (based in the USA), which processes the content of your prompts and screenshots to generate answers. We also use other third parties: for example, PayPal to handle subscription payments, and Sentry (a U.S.-based service) for application error monitoring and debugging. By using Ulteamate, you acknowledge that your data will be shared with these providers as needed to operate the Service (see the Privacy Policy for more details). These third parties have their own terms and policies which you may consult (e.g., OpenAI’s usage policies and privacy policy, PayPal’s user agreement and privacy policy, etc.).

Ulteamate is currently offered for individual use. We do not impose special restrictions on whether you use it for personal purposes at home or for internal assistance at work. In either case, you must use Ulteamate in compliance with these Terms and all applicable laws. (Note: Ulteamate is not licensed for resale or providing answers to third parties as a paid service; see Section 8 on Acceptable Use.)

4. Free Trial Usage

What this means: When you sign up for Ulteamate, you get a limited number of free uses (5 free prompts) to try it out. After you’ve used those 5 free queries, you must purchase a subscription to continue using the Service.

Ulteamate offers a free trial for new users. Specifically, upon creating an account, you will receive 5 free prompts credited to your account. A “prompt” refers to sending a question/command (with or without a screenshot) to the AI and receiving an answer. This free allotment allows you to test and evaluate Ulteamate without payment.

Important details about the free trial:

• You get five (5) free prompts one-time per new account. Each prompt use will decrement your free prompt count until it reaches zero.

• Once you have used all 5 free prompts, Ulteamate’s functionality will be limited. You will not be able to submit further questions to the AI unless you start a paid subscription.

• Unused free prompts will remain available on your account until used, but they have no cash value and cannot be transferred to another user or carried over to a new account.

• No Circumvention: You agree not to create multiple accounts to obtain additional free prompts beyond the initial five. Creating more than one account to get more free usage, or otherwise attempting to circumvent the prompt limit, is a violation of these Terms (see Section 8 on Acceptable Use).

After you exhaust your free prompts, Ulteamate will prompt you to subscribe (see Section 5). If you choose not to subscribe, you will still be able to view past answers on your device (if stored locally), but you will not be able to send new prompts to the AI.

5. Subscription and Billing

What this means: Ulteamate is a subscription service after the free trial. The subscription costs $5 per month and will automatically renew each month until you cancel. We use PayPal to process payments. You can cancel anytime via the app’s “Manage Subscription” option, and your cancellation will stop the next renewal (you’ll keep access for the time you’ve paid). We do not offer refunds for unused portions of a billing period.

Subscription Requirement: After using your free prompts, continuing to use Ulteamate requires an active subscription. The subscription fee is USD $5 per month. By subscribing, you gain access to unlimited prompts during your subscription period (subject to fair use and these Terms).

Automatic Monthly Renewal: Ulteamate’s subscription is an auto-renewing monthly plan. This means that every month (on the same day of the month you originally subscribed) your subscription will renew automatically, and your payment method will be charged $5 (plus any applicable taxes) for the next month of service. This will continue until you cancel. By starting a subscription, you agree to this recurring charge (this is sometimes called a “negative option” plan, where it renews until you opt out).

Payment Processing via PayPal: We use PayPal as our third-party payment processor. When you initiate a subscription, you may be directed to PayPal’s platform to enter your payment details (such as credit/debit card or PayPal account information) and complete the purchase. All payment transactions are subject to PayPal’s terms and conditions. Please review PayPal’s User Agreement and Privacy Policy for details on how they handle transactions and personal data. Ulteamate does not store your full payment information (like credit card numbers) on our servers. We receive from PayPal only the information necessary to record your subscription (such as a payment confirmation, subscription status, and basic subscriber info). You are responsible for ensuring that the payment information you provide to PayPal is accurate and kept up-to-date.

Cancellation Policy: You may cancel your Ulteamate subscription at any time. We aim to make cancellation easy, in compliance with consumer protection rules (such as the U.S. FTC’s “click-to-cancel” requirements). You can cancel by using the “Manage Subscription” option within the Ulteamate app, which will guide you through the cancellation process (it may redirect you to your PayPal subscription management page or a similar interface). Cancellation will stop the auto-renewal of your subscription. You will continue to have access to Ulteamate’s paid features until the end of the current billing period that you’ve already paid for, but your subscription will not renew for the next period. For example, if you cancel in the middle of a month, you will retain access for the remainder of that month, and then your subscription will end.

No Refunds for Unused Periods: All subscription charges are final. When you cancel, the cancellation takes effect at the next renewal date, and we do not provide pro-rated refunds for the remaining days in your current subscription month. Likewise, if your subscription renews and you are charged for a new month, that charge is non-refundable (except where required by law). We do not provide refunds or credits for partially used subscription periods or for accidental renewals if you neglect to cancel in time. (If you believe there are extenuating circumstances, you can contact us at kshayk0@gmail.com, and we will review requests on a case-by-case basis as required by applicable law, but our general policy is no refunds beyond the free trial.)

Subscription Changes: We reserve the right to change the subscription price or introduce new fees in the future. If we do so, we will provide advance notice to you (for example, by email or via the app) and give you the opportunity to cancel if you do not agree to the new pricing. Price changes will not apply retroactively and will only take effect at the start of a new billing cycle after the notified change. If you continue using the Service after the price change goes into effect, you will be deemed to have accepted the new price.

Payment Issues: It is your responsibility to ensure that your payment method on file remains valid and has sufficient funds for the monthly charge. If a subscription payment fails (for instance, due to an expired card or insufficient funds), we may attempt to charge again or contact you to update your payment information. If payment is not received, we may suspend or cancel your subscription. In such a case, you would lose access to Ulteamate’s subscriber features at the end of the period for which you have already paid.

By subscribing, you acknowledge that monthly recurring payments will be charged to your chosen payment method until you cancel, and you agree to the terms of our cancellation and refund policy as stated above.

6. License to Use Ulteamate; Intellectual Property

What this means: We (the developers/owners of Ulteamate) own the Ulteamate software and all related intellectual property. We give you a limited license to use Ulteamate for your own personal or internal business purposes. You agree not to misuse our intellectual property – for example, you won’t copy or modify the app, try to reverse-engineer it, or use it to build a competing service. All rights not expressly granted to you are reserved by us.

Ownership: All rights, title, and interest in and to the Ulteamate application, website, and all content, features, and software provided by us (excluding user-provided content and the AI-generated outputs discussed in Section 7) are the property of Ulteamate (and/or its creator, Shay K, and affiliates) or its licensors. This includes all intellectual property rights such as patents, copyrights, trademarks, trade secrets, and other proprietary rights in the Service.

License to You: Subject to your compliance with these Terms, we grant you a personal, non-transferable, non-exclusive, revocable, limited license to download and use the Ulteamate software on your own computer(s) or device(s), solely for the purpose of using the Service as intended (i.e., asking questions and receiving AI answers for your personal or internal business use). This license is for your benefit only. You may not sublicense, assign, or transfer this license to anyone else.

Restrictions on Use: You agree that you will NOT do (or attempt to do) any of the following:

• Copying and Distribution: You will not copy, reproduce, distribute, or create derivative works based on Ulteamate or any part of the Service (including but not limited to the software code, design, or content provided by us) unless we give you explicit written permission. (This does not restrict you from copying or using the AI-generated answers for your own purposes – see Section 7 for rights to outputs – but refers to our software and materials.)

• Reverse Engineering: You will not reverse-engineer, decompile, disassemble, or otherwise attempt to discover or extract the source code or underlying algorithms of Ulteamate, except to the limited extent that applicable law expressly permits such activity notwithstanding this restriction.

• Modify or Interfere: You will not modify, adapt, or tamper with the Ulteamate software, nor introduce any unauthorized software or scripts into Ulteamate’s functionality. You will not attempt to disable or circumvent any security or access controls of the Service.

• Commercial Exploitation: You will not use Ulteamate to provide services to third parties as a paid service, nor will you re-sell or redistribute the Service or any portion of it without our prior written approval. (Using Ulteamate within your own business for internal assistance is fine, but you can’t, for example, start a business that uses Ulteamate to answer questions for clients unless you get our permission.)

• Trademark Use: You will not use our trademarks, logos, or other brand elements in a way that could cause confusion about the source of the Service or imply our endorsement of any product or service without our express permission.

Feedback: If you provide us with any suggestions, ideas, or feedback about Ulteamate (“Feedback”), you agree that we may use and implement that Feedback without any obligation to you. Any improvements or modifications to the Service based on your Feedback are owned by us.

All rights not expressly granted to you in these Terms are reserved by Ulteamate. Unauthorized use of the Service or any intellectual property rights is a breach of these Terms and may also violate applicable laws. We reserve the right to terminate your license to use Ulteamate (and your account) if you violate these provisions (see Section 10 on Termination).

7. User Content and AI Output

What this means: When you use Ulteamate, you provide content to us (your text prompts and screenshots). You retain ownership of all the content you provide. However, you give us a license to use that content as needed to provide the Service (for example, to send it to OpenAI’s servers to get an answer, to display the answer to you, and to improve or troubleshoot the Service). We will not use your content for any purpose other than providing and improving Ulteamate and as described in the Privacy Policy. Notably, screenshots you upload are automatically deleted from our servers shortly after processing (within about 10 minutes). Regarding the AI-generated output (the answers/responses you get from Ulteamate): we do not claim ownership of those outputs. They are generated for you, and to the extent possible under applicable law, you have the right to use, reproduce, and share the AI’s answers. However, be aware that the AI output is generated based on patterns from training data; it may inadvertently include or resemble material from other sources. You are responsible for how you use the AI output and for ensuring you do not violate any laws or third-party rights with that use.

Your Content (Prompts and Screenshots): Ulteamate allows you to input text and images. All information, data, text, graphics, or other material that you upload, submit, or transmit to the Service (including the text prompts/questions you ask and the screenshots you attach) is considered “User Content.” You retain any and all rights (including intellectual property rights) you hold in your User Content. We do not claim ownership over the content you provide through the Service.

By using Ulteamate, you grant us a license to use your User Content for the purposes of operating and improving the Service. Specifically, you grant Ulteamate and our service providers (such as OpenAI and Sentry) a worldwide, non-exclusive, royalty-free, license to host, store, transfer, display, reproduce, and process your User Content for the following purposes: (a) to analyze it with the AI and generate responses; (b) to deliver the AI’s response back to you; (c) to temporarily cache or store it for performance reasons; (d) to monitor for and prevent abuse of the Service (for example, detecting prompts that violate our Acceptable Use Policy); (e) to improve the Service’s functionality (for example, analyzing usage patterns or troubleshooting issues, in accordance with the Privacy Policy); and (f) as otherwise needed to fulfill any specific requests you make in using the Service.

This license is only for those purposes and does not give us the right to use your content for unrelated purposes. We will not use or disclose your prompts or screenshots to third parties except as needed to provide the Service (e.g., sending to OpenAI for processing) or as described in our Privacy Policy (e.g., if required by law). You can revoke this license by deleting your content or account, except (i) to the extent you shared content with others via the Service (not currently applicable, since Ulteamate doesn’t have a public sharing feature) and they have not deleted it, (ii) we have already relied on your grant for processing your request, or (iii) retention is required for legal reasons.

Screenshot Handling: We understand that screenshots can contain sensitive or personal information visible on your screen. Ulteamate is designed with a privacy-protective approach for images: screenshots you submit are automatically deleted from our servers generally within 10 minutes after processing. In many cases, the deletion is immediate after the AI analysis is done, with a short buffer to ensure the answer was delivered successfully. We do not store your screenshots longer than necessary to complete the AI answer and handle any immediate re-prompts or errors. (There may be limited exceptions, such as if a screenshot triggers a technical error or alert that requires investigation, it might be temporarily retained in an error log; but typically, even error logs do not retain full image data. See Privacy Policy for details.)

Prompt Text and AI Responses Storage: Ulteamate does not intentionally store your prompt text or the AI’s responses on our servers beyond the scope of providing the answer to you and maintaining the Service. The content of your prompts and answers may be briefly held in memory or logs while being processed and delivered, but we do not maintain a user-accessible history on our servers. Any conversational history you see in the app is either stored locally on your device or fetched from short-term storage that is periodically purged. We may keep aggregate usage data or certain metadata (for example, the fact that you asked X number of questions, or generic metrics about types of questions) to improve the Service and enforce limits. Additionally, OpenAI’s systems may retain your prompt and its response for a limited time (OpenAI’s policy is to retain API data for up to 30 days for abuse monitoringcommunity.openai.com, after which it is deleted). By using Ulteamate, you acknowledge that your content will be processed by OpenAI and subject to OpenAI’s data handling practices. (See also the Privacy Policy for how OpenAI handles data and links to OpenAI’s policies.)

AI-Generated Outputs (Answers): The content generated by the AI in response to your inputs (“AI Output” or “AI answers”) is a special case. These answers are not pre-existing content – they are produced by the AI model on the fly based on your query. Ulteamate does not claim any ownership over the intellectual property of the AI output that it delivers to you. To the extent the AI output is protected by intellectual property rights, those rights are owned by you upon generation. In other words, with respect to copyrightable material, OpenAI’s API terms grant the user (you) rights in the output. Ulteamate passes those rights to you and does not retain any for itself. This means you are free to use, reproduce, publish, adapt, or share the answers the AI gives you – with a few important caveats:

• Third-Party Content in Outputs: The AI output is generated from patterns in its training data. While it does not intentionally copy large sections of text from training examples, it might occasionally produce text that is very similar or identical to existing content (especially for common phrases or code). For instance, the AI might output a well-known formula, a snippet of open-source code, or a proverbial saying. It’s also possible (though we try to avoid it) that an output could include personal information or copyrighted material inadvertently. Ulteamate and OpenAI make no guarantees that the AI outputs won’t infringe on someone’s rights or contain someone else’s information. We do not knowingly provide copyrighted material that you don’t have rights to, and our policies aim to prevent personal data from being output, but perfect filtering is not guaranteed.

• Your Responsibility for Outputs: Because you receive broad rights to use the AI outputs, you are responsible for how you use them. If you choose to publish or use the AI’s answer (for example, posting it online, using it in your work, or making decisions based on it), you must ensure that such use complies with applicable laws and does not violate any third-party rights. For example, if the AI gave you a piece of text that happens to be from a copyrighted article, and you publish it as-is, you could be liable for copyright infringement. Or if the AI provides code under an open-source license, you should adhere to that license’s terms. Always review the output, especially for any sensitive or identifiable content, before using it publicly or commercially.

• No Warranty on Outputs: The AI’s answers are provided “as is” (as further disclaimed in Section 11). They might be incorrect or problematic. We do not guarantee the quality or suitability of the outputs. If you use an AI-generated suggestion (for example, a command to run on your computer), you do so at your own risk.

In summary: You keep ownership of what you input, and you give us permission to use it to help you with the Service. You gain ownership (or at least a broad license) of what the AI outputs to you, and we don’t claim it – it’s for you to use. But you also accept the responsibility for using that output legally and safely.

If you believe Ulteamate or the AI is providing content that infringes your intellectual property rights or contains unlawful material, please contact us so we can investigate (see Section 16 for contact information).

8. Acceptable Use Policy

What this means: You agree to use Ulteamate only for lawful and appropriate purposes. This section lists things you are not allowed to do with Ulteamate. In short: Don’t use Ulteamate to break the law, to harass or harm anyone, or to upload content you have no right to. Don’t try to get the AI to produce disallowed or dangerous content. Don’t misuse the Service by spamming it, trying to hack or exploit it, or otherwise interfering with its normal operation. Using Ulteamate in any of these prohibited ways can result in suspension or termination of your access.

When using Ulteamate, you must comply with the following rules. These rules are designed to protect you, other users, and us, and to ensure Ulteamate remains a useful and safe service. You agree NOT to:

1. Engage in Illegal or Harmful Activities: Do not use Ulteamate for any purpose that is illegal or prohibited by law. For example, you must not use the Service to commit or plan a crime, to assist in unlawful activities (such as creating malware or engaging in fraud), or to violate any applicable laws or regulations. Also, do not use Ulteamate to encourage or promote illegal or violent behavior. This includes asking the AI for advice or instructions on illicit activities (e.g., how to hack a system, how to create a weapon, etc.). We (and the AI) will refuse such requests and they are grounds for termination of your account.

2. Infringe on Others’ Rights: Do not submit or upload any content to Ulteamate that you do not have the right to use. This means no infringing content – for example, don’t upload copyrighted material (documents, images, etc.) that you’re not authorized to use, and don’t ask the AI to generate or manipulate content in a way that infringes someone’s copyright or trademark. Also, do not share confidential information or personal data of others without permission. For instance, you should not upload screenshots containing someone else’s private emails, personal identifiers (like Social Security numbers), or any sensitive personal information about another person unless you have their consent or a lawful basis to do so. You must respect privacy and intellectual property rights at all times when using the Service.

3. Harass, Harm, or Offend: Do not use Ulteamate to harass, bully, defame, or threaten anyone. You may not solicit the AI to generate hateful, abusive, or extremely objectionable content. Specifically, you agree not to use the Service to create content that is hateful or discriminatory on the basis of race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or any other protected characteristic. The AI has content guidelines (aligned with OpenAI’s Usage Policies) that prevent many forms of harmful speech, but any attempt to circumvent these protections (for instance, by using coded language or tricks to get the AI to produce disallowed content) is a violation of these Terms. Likewise, do not use Ulteamate to intentionally obtain or disseminate obscene or pornographic material. Important: Absolutely no content involving the sexual exploitation or harm of minors is tolerated. If we become aware of any attempt to generate or share child sexual abuse material, we will terminate the account and report it to law enforcement.

4. Solicit Disallowed Content: You must not attempt to use Ulteamate to generate content that is prohibited by OpenAI’s usage guidelines. This includes (but is not limited to) content that encourages violence or self-harm, extremely graphic or violent material, sexually explicit content (especially anything non-consensual or involving minors, as noted), extremist ideology or terrorism-related content, instructions for illicit activities, and so on. The AI is programmed to refuse many such requests, but you also agree not to ask for them. If your account is consistently flagged for attempting to generate disallowed content, we may terminate or suspend your access.

5. Interfere with the Service or Others: Do not misuse Ulteamate’s services or interfere with other users’ ability to use the Service. This includes:

   • Technical Abuse: No hacking, scanning, or testing the vulnerability of our systems or networks. Do not attempt to gain unauthorized access to any part of our infrastructure or accounts that do not belong to you.

   • Malware: Do not upload viruses, worms, or any other malicious code via the Service. The screenshot feature is meant for images of your screen – do not attempt to exploit it with harmful files or code injection.

   • Spamming/Overloading: Do not use automated scripts, bots, or other automated means to send an excessive number of requests to Ulteamate or to unduly burden our service. You agree to use the Service within the reasonable limits we set (for example, if we impose a rate limit on queries). Scraping the Service or engaging in denial-of-service attacks is strictly forbidden.

   • Circumvention: Do not attempt to circumvent or bypass any security features, usage limits, or content filtering mechanisms that Ulteamate or OpenAI has in place. For instance, do not try to use proxies or multiple accounts to exceed prompt limits, and do not use “jailbreak” prompts or similar tactics to override the AI’s content restrictions.

   • Impersonation and Misrepresentation: Do not impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity while using the Service. Also, you should not represent the AI’s outputs as human-generated facts without verification (for example, don’t use Ulteamate to generate answers and then claim that a certified professional provided them).

6. No Commercial Reuse without Permission: Ulteamate is intended for your personal or internal business use. You agree not to reproduce, duplicate, copy, sell, trade, or resell any portion of the Service or access to the Service for any commercial purpose without our prior written consent. For example, you shouldn’t charge others for answering their questions by simply feeding those questions into Ulteamate, unless you have an agreement with us. (Using Ulteamate as a tool in your job is fine; directly reselling its capabilities as a separate service is not, unless authorized.)

Consequences of Violations: If you violate this Acceptable Use Policy or any other provision of these Terms, we may take action against you, including suspending or terminating your account (see Section 10 on Termination). In serious cases, we may also report you to law enforcement authorities (for example, if we suspect criminal activity or a threat to safety). We reserve the right (but do not assume any obligation) to monitor the use of the Service and to review, screen, or delete any content generated or stored in Ulteamate if we believe it violates these Terms or applicable law.

We also cooperate with OpenAI’s content moderation: the AI may refuse or flag certain prompts, and we receive reports of disallowed content usage. By using Ulteamate, you acknowledge that your use is subject to these moderation systems and agree not to attempt to circumvent them.

If you believe another user is misusing Ulteamate or if you encounter any content or behavior that violates these Terms, please contact us at kshayk0@gmail.com to report it.

9. Privacy

What this means: We have a separate Privacy Policy that explains what personal data we collect from you, how we use and share it, and what rights you have regarding your data. By using Ulteamate, you acknowledge that your personal data will be processed as described in our Privacy Policy. In brief, we collect information like your name, email, prompts, screenshots, and usage data to provide and improve the Service and to manage subscriptions. Screenshots are deleted from our servers shortly after processing (within 10 minutes). We share data with third-party processors (like OpenAI for generating answers, PayPal for payments, and Sentry for error logging) only as needed to run the Service. We do not sell your personal data. You have rights (especially if you are in places like the EU or California) to access or delete your data, etc., and the Privacy Policy explains how you can exercise those rights. Please read the Privacy Policy for full details.

We care about your privacy. Our Privacy Policy is a detailed document that explains what information Ulteamate collects from users and how that information is used, shared, and protected. The Privacy Policy is an integral part of our agreement with you, and by using Ulteamate you agree to the data practices described in it.

Here is a high-level summary of key privacy points (this summary is not exhaustive – please refer to the actual Privacy Policy for complete information):

• Data We Collect: When you use Ulteamate, we collect certain personal data. This includes the information you provide to create an account (such as your name and email address), any content you submit (prompts and screenshots), and data about how you use the app (such as timestamps of requests, technical log data, and subscription status). If you subscribe, our payment processor (PayPal) collects payment details, and we store subscription metadata (e.g., that your account is subscribed and until what date, but not your full credit card info).

• How We Use Your Data: We use the collected data to provide the Service to you (for example, using your prompts and screenshots to generate answers, or your email to log you in), to maintain and improve Ulteamate (like fixing bugs or enhancing features based on usage patterns), to enforce our Terms and prevent abuse (e.g., monitoring for excessive usage or banned content), and to communicate with you (e.g., sending important account or subscription notices). If you subscribe, we also use your data to process billing and payment through PayPal. We do not use your prompts or screenshots to train our own AI models or for marketing purposes. Also, we do not sell your personal information to any third parties.

• How We Share Data: We share your data only with a limited number of third parties and only as necessary to run Ulteamate:

  • OpenAI (USA): When you submit a prompt or screenshot, it is sent to OpenAI’s API to generate the AI response. OpenAI will receive your content and may store it temporarily for abuse monitoring, but per OpenAI’s policy they will delete API data after a short period (currently up to 30 days) and will not use it to improve their models unless you opt incommunity.openai.com. (Ulteamate does not opt in to such use by default.)

  • PayPal: If you purchase a subscription, you will provide payment details to PayPal. PayPal processes your payment on our behalf. We share with PayPal the necessary information to identify your account and transaction. PayPal in turn shares back confirmation and basic details of the transaction so we can activate your subscription. PayPal’s handling of your payment data is governed by their own privacy policy.

  • Sentry (USA): Ulteamate uses Sentry for error tracking and crash reporting. This means if the app encounters an error (like a software exception), some diagnostic information (which might include your user ID or device info, and possibly a snippet of data related to the error) is sent to Sentry’s servers. We use this to debug and improve the app. We configure Sentry to avoid capturing sensitive content like prompt text whenever possible, but some minimal data may be included in an error report (e.g., an error message that contains part of a prompt). Sentry is obligated to protect this data under its agreement with us. See Sentry’s Privacy Policy for how they handle data.

  • Hosting and Storage: Our servers are currently located in Israel (and possibly in the European Union for certain services, if we use cloud providers). Your data is stored and processed on these servers. Israel is a jurisdiction recognized by the EU as providing adequate data protection. For any data transfers from users in the EU/EEA to outside (like to the U.S. for OpenAI/PayPal/Sentry), we rely on legal mechanisms such as Standard Contractual Clauses or the fact that the transfer is necessary for providing the service you requested (performance of a contract).

  • Legal Requirements: We may disclose your information to comply with applicable laws or regulations, or in response to valid legal requests (such as a subpoena or court order), or to enforce our legal rights (e.g., in a dispute).

  • Business Transfers: If Ulteamate or its developer undergoes a business transaction like a merger, acquisition, or asset sale, your data may be transferred to the successor entity. If that happens, we will ensure your data remains protected by terms at least as protective as these.

• Data Retention: We delete screenshots within minutes after they’ve been processed (as noted earlier). Prompt text and responses are not stored on our servers beyond the immediate need to deliver and briefly cache the response (with the exception of temporary logs, which are routinely purged). We keep account information and subscription records while your account is active. If you cancel your subscription or delete your account, we will delete or anonymize your personal data, except for information we may need to retain for legal obligations or legitimate business purposes (for example, keeping a receipt of payment for accounting/tax reasons, or retaining log entries to investigate fraud or abuse). We outline specific retention periods in the Privacy Policy. Generally, we aim to minimize retention: we don’t keep your data longer than necessary.

• Your Rights: Depending on where you live, you have certain rights regarding your personal data.

  • If you are in the European Union/EEA, UK, or similar jurisdictions, you have rights under the GDPR (or equivalent laws) including: the right to access the data we hold about you; the right to correct or update your data; the right to request deletion of your data; the right to restrict or object to certain processing; and the right to data portability. You also have the right to lodge a complaint with a data protection authority.

  • If you are in California, you have rights under the CPRA/CCPA such as: the right to know what personal information we collect, how we use it, and with whom we share it; the right to request access to or deletion of your personal information; the right to correct inaccurate personal information; and the right to opt out of any “sale” or “sharing” of your personal information. (For clarity, Ulteamate does not sell personal information, nor do we share it for cross-context behavioral advertising.) We also will not discriminate against you for exercising any of your privacy rights.

  • If you are in Texas (under the Texas Privacy Act) or other states with similar laws (such as Virginia, Colorado, etc.), you similarly have rights to access, correct, delete your data, and to opt out of certain data processing activities. If we were to deny a deletion or access request, you typically have the right to appeal that decision by contacting us.

  • Regardless of jurisdiction, Ulteamate honors valid requests to access or delete personal data as required by law. You can exercise your rights or send privacy-related requests by contacting us at kshayk0@gmail.com. We may need to verify your identity before fulfilling certain requests (for example, to ensure that the person asking for data deletion is actually the account owner).

• Security: We implement reasonable and appropriate security measures to protect your personal data. This includes using encryption (e.g., HTTPS/TLS) for data in transit between your app and our servers (and to OpenAI), encryption at rest for stored data, access controls to limit who can access your information, and regular monitoring for vulnerabilities. However, no system is completely secure. We cannot guarantee absolute security of your data. You should also take steps to secure your account (like choosing a strong password and not sharing it). If there is a security breach that affects your personal data, we will notify you and the appropriate authorities as required by law. (Please note that while we take security seriously, Ulteamate’s security measures have not been certified under specific standards like FIPS 140-2. The encryption and security practices we use are industry-standard but not officially government-certified.)

• International Users: If you use Ulteamate from outside of Israel, the United States, or the region where our servers are located, be aware that your data will be transferred to and processed in those locations (Israel, and the U.S. for some service providers). Different countries have different data protection laws; however, we protect your data with the same safeguards described in our Privacy Policy regardless of where it is processed. If you are in a jurisdiction like the EU, we rely on legal transfer mechanisms (as mentioned, Israel’s adequacy decision and Standard Contractual Clauses for U.S. transfers) to ensure your data is protected.

This summary is provided to help understand our privacy practices, but it’s not a substitute for the full Privacy Policy. Please read the Privacy Policy for comprehensive information. By using Ulteamate, you acknowledge that we will collect and use your data as described in that policy.

If you have any questions or concerns about your privacy while using Ulteamate, you can reach out to us at kshayk0@gmail.com.

10. Termination of Service

What this means: You can stop using Ulteamate or cancel your subscription whenever you want. If you want to delete your account and personal data, you currently have to contact us (since there’s no in-app delete feature yet). We can suspend or terminate your access to Ulteamate if you violate these Terms or use the Service in a way that could cause harm or legal liability. If your account is terminated (by you or by us), you will lose access to the Service. If we terminate your account because you violated the Terms or law, you won’t be entitled to a refund of any fees you’ve paid.

Your Right to Cancel or Quit: You are free to stop using Ulteamate at any time. If you no longer wish to use the Service, you may simply discontinue using it. If you have a paid subscription and want to cancel it, you can do so as described in Section 5 (through the app’s manage subscription feature). Once canceled, your subscription will not renew (and will expire at the end of the current billing period). If you wish to delete your account and personal data, you will need to contact us at kshayk0@gmail.com with your request, since Ulteamate does not yet offer an in-app account deletion option. We will handle account deletion requests in accordance with our Privacy Policy and applicable law (for example, deleting your personal data unless we need to retain certain information for legal reasons). Keep in mind that terminating your account or uninstalling the app will result in the loss of any stored prompts or answers (unless you’ve saved them separately) and the loss of access to the Service’s features.

Our Right to Suspend or Terminate: We reserve the right to suspend or terminate your access to Ulteamate (including your account) at our discretion, with or without notice, under the following circumstances:

• Breach of Terms: If we believe that you have violated these Terms (for example, breached the Acceptable Use Policy in Section 8 or infringed someone’s rights).

• Legal Requirement: If we are required to do so by law or in response to a legal demand (e.g., a court order requiring us to terminate service to you).

• Security or Abuse: If your use of the Service poses a security risk to us or others, or if you are using the Service in a manner that could cause us or users harm, liability, or that could disrupt the Service (for instance, hacking attempts, or using the Service for fraudulent purposes).

• Discontinuation: If we choose to discontinue the Ulteamate Service entirely. In such case, we will make reasonable efforts to notify you in advance (e.g., via email or notice on our site) so you can cancel subscriptions and/or retrieve any important data.

• Non-Payment: If you have a subscription and fail to pay the subscription fees (and do not remedy that promptly), we may deactivate or restrict your access to subscriber features until payment is made. In prolonged cases of non-payment, we may terminate your subscription and account.

If the issue is resolvable (for example, a minor policy violation or a suspected security issue), we may opt to suspend your account temporarily and provide notice of the issue, rather than permanently terminate, to give you a chance to address it. Serious violations or illegal conduct may result in immediate termination without prior notice.

Effect of Termination: If your account or access to the Service is terminated or suspended:

• You will no longer be authorized to use or access Ulteamate (or certain parts of it, in case of suspension).

• Any rights granted to you under these Terms will end. For example, your license to use the app (Section 6) will terminate.

• We will handle your data in accordance with the Privacy Policy. Typically, upon termination, we will deactivate or delete your account and delete the personal data associated with it, except for any information we need to retain for legitimate reasons (such as payment records, security logs, or backups which will be retained only for the duration necessary).

• If we terminated your account due to your violation of these Terms or law, you will not be entitled to any refunds or compensation for any unused subscription time or any content you provided or obtained.

• If you have any outstanding obligations to pay (for example, if a payment was due prior to termination), you will still be responsible for those.

Survival: Certain provisions of these Terms will survive termination of your account. These include, for example, intellectual property provisions (Section 6) regarding any use of our IP prior to termination, the User Content and AI Output section (Section 7) as it pertains to content already generated or licenses already granted, the Disclaimers (Section 11), Limitations of Liability (Section 12), Indemnification (Section 13), Governing Law and Jurisdiction (Section 14), and any other clauses that by their nature should survive termination (such as definitions and interpretation sections).

If you wish to rejoin Ulteamate after a termination (e.g., if you believe your account was wrongfully terminated or after resolving issues), you can contact us at kshayk0@gmail.com to discuss the matter. However, we reserve the right to refuse reactivation or new account creation for users who have been terminated for cause.

11. Disclaimers of Warranty

What this means: Ulteamate is provided “as is.” We are not making any promises that the Service will always work perfectly or that the information you get will always be correct or fit for your specific needs. Using Ulteamate is at your own risk. We disclaim (to the extent allowed by law) any warranties and conditions, express or implied, about the Service. This includes disclaiming warranties that the Service is merchantable or fit for a particular purpose, and that the AI’s answers will be accurate or reliable.

As-Is Service: Ulteamate and all related services are provided to you “AS IS” and “AS AVAILABLE”. You use the Service at your own risk and discretion. To the maximum extent permitted under applicable law, we (Ulteamate and its developer) expressly disclaim all warranties, representations, and conditions of any kind, whether express, implied, or statutory, with respect to the Service and the results obtained from it.

This includes, but is not limited to:

• Implied Warranties: We disclaim any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. For example, we do not warrant that Ulteamate is suitable for your specific needs or that it will operate in a manner that meets your expectations or requirements. If you are using Ulteamate to get advice or answers, you assume full responsibility for how you implement or use that information.

• Accuracy of Information: We make no guarantee that the answers or solutions provided by the AI will be correct, accurate, complete, or up-to-date. The AI may produce errors or misleading statements. Ulteamate is not a substitute for professional advice in fields like medical, legal, financial, or other expert domains. Always use judgment and consider seeking professional guidance where appropriate. We will not be liable for any decisions you make based on information provided by Ulteamate.

• Service Availability: We do not warrant that Ulteamate will be available at all times, or that it will be free from interruptions, delays, errors, or security breaches. There may be times when the Service is unavailable due to maintenance, technical issues, network failures, or reasons beyond our control. We do not guarantee continuous, error-free, or secure access to the Service.

• Quality and Reliability: We do not warrant that any defects or bugs in the Service will be corrected quickly or at all, or that the Service will be free of viruses or other harmful components. While we strive to maintain a secure and high-quality service, we cannot promise that Ulteamate will be flawless or invulnerable.

• No Warranty for Data Loss: You understand that any content you obtain through the use of Ulteamate is obtained at your own discretion and risk. We do not warrant that data (including your prompts or the AI outputs) will not be lost or damaged. We encourage you to save important results yourself if needed.

Third-Party Services: Ulteamate integrates with third-party services (like OpenAI and PayPal). We make no warranties regarding these third-party services. Their performance and availability are outside our control, and we are not responsible for any issues attributable to them. Any problems or dissatisfaction with a third-party service are between you and that third party (though we will try to assist in resolving issues related to our integration).

No Other Warranties: No advice or information (whether oral or written) obtained from us or through the Service shall create any warranty that is not expressly stated in these Terms. You should not rely on any such information or advice as a warranty or guarantee.

Jurisdictional Note: Some jurisdictions do not allow the exclusion of certain warranties or conditions, so some of the above disclaimers may not fully apply to you. In such cases, any warranties that cannot be disclaimed are limited in duration to the minimum period permitted by law (for example, if your local law implies a warranty, we limit it to the shortest legally allowed period).

In summary, we provide Ulteamate without any guarantees. Use it with caution and at your own risk, especially when acting on the AI’s output.

12. Limitation of Liability

What this means: We limit our legal liability to you. This means if you suffer any damages or losses from using Ulteamate (or being unable to use it), our responsibility to compensate you is extremely limited. Specifically, we will not be liable for any indirect or consequential damages (such as lost profits, lost data, or other incidental harms). And for any direct damages, our liability is capped at a small amount – at most, three times the total fees you paid us in the past 12 months. If you have paid nothing (e.g., only used the free trial), our maximum liability to you would be $0. This limitation applies to the fullest extent allowed by law. There are certain types of liability we aren’t allowed to limit by law (like fraud or personal injury caused by negligence), and of course we aren’t trying to limit those here.

Limitation on Types of Damages: To the extent permitted by applicable law, Ulteamate (and its creator, affiliates, and service providers) will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of (or inability to use) the Service, or the content or information provided through the Service, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for lost profits or revenue, loss of data, loss of goodwill, business interruption, computer damage or system failure, or the cost of procuring substitute services.

In concrete terms, this means if something goes wrong with Ulteamate or if the AI gives faulty advice that causes you harm, our financial responsibility to you is highly limited. For example, if an Ulteamate answer causes a mistake that costs you money or data, we are not liable for those losses under these Terms.

Cap on Liability Amount: To the extent permitted by applicable law, our total cumulative liability to you for any and all claims arising from or related to the Service is capped at no more than the greater of: (a) the total amount of fees you paid to us for Ulteamate in the 12 months immediately preceding the event giving rise to the liability, or (b) USD $15.00. However, if you have not paid any fees to us (for example, if you only used the free trial and never became a paying subscriber), then our total liability to you for any claim will be $0 (zero dollars). This cap is an aggregate limit. It means the limit applies to all claims combined, not per claim.

For illustration: if you’ve been a subscriber for one year at $5/month, you paid us $60 in the last 12 months. Three times that amount is $180, so our maximum liability to you would be $180. If you only used free prompts and paid $0, our maximum liability is $0. If you paid a one-month subscription of $5, our max liability might be $15 (3 x $5). And if you paid $20 over several months, 3x that is $60, so the cap would be $60 or $15, whichever is greater (in that case $60).

Scope: The limitations of liability in this section apply to any type of claim or theory of liability, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory. They apply even if a limited remedy provided in these Terms is found to have failed its essential purpose.

Exceptions: Some jurisdictions do not allow the exclusion or limitation of certain damages or liability. If you are in such a jurisdiction, some of the above limitations may not apply to you to the extent prohibited by law. In particular:

• We do not exclude or limit liability for gross negligence, willful misconduct, or fraud.

• We do not exclude liability for personal injury or death caused by our negligence or the negligence of our employees or agents, to the extent such liability cannot be excluded by law.

• Any other liability that cannot be excluded or limited by law (for example, certain statutory liabilities) is not excluded by these Terms.

However, aside from those specific exceptions, the limitations and exclusions above apply to the fullest extent allowed by law.

Your Responsibility: You acknowledge that Ulteamate is offered at a relatively low cost (or free trial) in part because of these liability limitations. The allocation of risk in these Terms is a fundamental part of the bargain between you and us. If you could potentially recover unlimited or very high damages from us, we would have to charge more or might not be able to offer the Service. By using the Service, you agree to this allocation of risk.

In summary, to the extent the law allows: Our liability to you is very limited. We will not cover losses like lost profits or data, and any direct damages are capped at a small sum (related to what you paid us, if anything). Always use Ulteamate with caution knowing that you are responsible for any consequences of using the AI’s advice.

13. Indemnification

What this means: If you do something illegal or violate these Terms using Ulteamate, and as a result we get sued or incur expenses, you agree to step in and cover those costs for us. In legal terms, you agree to indemnify (compensate) and defend us against claims arising from your misuse of Ulteamate, your violation of the Terms, or your infringement of someone else’s rights. This helps protect us from losses caused by actions that are under your control.

You agree to indemnify, defend, and hold harmless Ulteamate, its creator (Shay K), and any affiliates, officers, agents, partners, and employees (collectively, the "Indemnified Parties") from and against any and all third-party claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and court costs) that arise out of or are related to:

• Your use of the Service: This includes any content you submit or actions you take on Ulteamate. For example, if you use Ulteamate to post content that defames someone and they sue us, or if you release code from the AI that turns out to be someone’s copyrighted code and they sue us for infringement, you would need to indemnify us for those claims.

• Your violation of these Terms: If you violate any provision of this agreement (e.g., you misuse the Service in a banned way) and that violation causes us to face a legal claim or expense, you will cover our costs.

• Your violation of law or third-party rights: If you violate any law or infringe any third party’s rights (for example, intellectual property rights or privacy rights) in connection with your use of Ulteamate, and we are sued or investigated as a result, you will defend and indemnify us.

In plain language, if your actions cause someone (other than you) to sue or claim damages from us, you will pay for our defense and any resulting costs or damages.

Defense and Settlement: We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses. You may not settle any claim affecting an Indemnified Party without our prior written consent (which we will not unreasonably withhold). We will use reasonable efforts to inform you of any such claim, action, or proceeding once we become aware of it.

Your indemnification obligations will survive any termination of your account or these Terms. This means even if you stop using Ulteamate or your account is closed, if a claim later arises from your past use, this indemnity still applies.

14. Governing Law and Jurisdiction

What this means: These Terms are governed by the laws of Israel. If there’s a dispute between us that leads to a lawsuit or legal proceeding, it will generally be resolved under Israeli law and, usually, in an Israeli court (specifically the courts in Tel Aviv, Israel). If you are a consumer in a country with mandatory laws that override this choice of law or venue, those laws might apply to the extent they cannot be waived. But in general, you agree to Israeli law and jurisdiction for resolving disputes related to Ulteamate.

Governing Law: This agreement (the Terms) and any dispute or claim arising out of or related to it or the Ulteamate Service will be governed by and construed in accordance with the laws of the State of Israel, without giving effect to any conflict of law principles that would result in the application of the laws of another jurisdiction. In practical terms, no matter where you are located, the laws of Israel (particularly as applied to contracts made and performed in Israel) will govern how this contract is interpreted and enforced, except to the extent that other mandatory laws (like local consumer protection laws) apply for your benefit as noted below.

Jurisdiction and Venue: You and Ulteamate (the provider) agree that any legal action or proceeding arising out of or related to these Terms or the Service shall be brought exclusively in the competent courts located in Tel Aviv, Israel. Both you and we consent to the personal jurisdiction of those courts. This means:

• If we have a dispute that leads to litigation, we will do so in a court in Tel Aviv.

• You waive any objection to the venue of those courts on the grounds that they are inconvenient or improper. (In legal terms, you waive any claim of forum non conveniens or similar.)

• A judgment of a Tel Aviv court can be enforced in your local jurisdiction to the extent permitted by law.

Consumers in Other Jurisdictions: We recognize that you may be accessing Ulteamate from a location outside of Israel. If you are a consumer living in a jurisdiction that has laws giving you certain rights or protections, nothing in these Terms is intended to override those protections. For example, if you reside in a country in the European Union, you may have the right to bring claims in the courts of your home country under certain consumer protection laws, and certain provisions of Israeli law may not apply to you to the extent Israeli law is inconsistent with the laws of your country that cannot be contractually waived. Similarly, if you’re a resident of a U.S. state with non-waivable consumer rights or a specific venue mandated by law, those laws might prevail for a dispute to the extent required.

However, to the extent permissible, you agree that (1) these Terms will supersede any local laws to the contrary if allowed, (2) any disputes will be resolved under Israeli law and in Israeli courts as specified, and (3) you will first attempt to resolve any dispute with us informally (by contacting us) before resorting to formal legal action.

No Application of CISG: The parties agree that the United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms or to any disputes or transactions arising out of the Service.

In summary, Israeli law governs this contract, and disputes should be resolved in Tel Aviv, Israel, unless another law that we cannot override gives you the right to a different venue or process. We value our users globally, but we need a consistent legal framework for the Service, which is why we chose Israeli law.

15. Changes to These Terms

What this means: We can update or modify these Terms, and if we do, we will notify you by updating the date at the top (and possibly through a notice via the app or email). It’s your responsibility to review any changes. If you keep using Ulteamate after changes to the Terms become effective, that means you accept the new Terms. If you do not agree to the changes, you should stop using the Service and cancel any subscriptions before the new Terms apply to you.

We may revise these Terms & Conditions from time to time to reflect changes in the Service, law, or for other reasons. When we do, we will update the “Effective Date” at the top of the Terms to the date of the latest revision. In the event of a material change (one that significantly affects your rights or obligations), we will also take additional steps to inform you of the update. This may include posting a prominent notice within the Ulteamate app or on our website, or sending an email to the address associated with your account, at least a reasonable time before the new Terms take effect.

Your Responsibility to Check Updates: It is a good idea to periodically review these Terms to stay informed of any changes. We will typically not change Terms retroactively; changes will apply moving forward from the effective date. By continuing to use Ulteamate after any updated Terms have been posted or communicated, you are agreeing to the revised Terms.

If you do not agree with the new Terms, you must discontinue use of the Service. If you have a paid subscription and you do not agree to changes that affect that subscription, you may cancel as described above (Section 5). Typically, if changes are material and you cancel due to those changes, we will allow you to use the Service under the old Terms until the end of your current billing period (unless the changes are required by law or involve a matter of urgent safety or security, which might require immediate effect).

No modification of these Terms by you (for example, handwritten changes or oral statements) will be binding unless explicitly acknowledged in writing by us.

For clarity: If we update these Terms and you continue to use Ulteamate, the updated Terms will supersede any prior versions. If there is a conflict between these Terms and any prior terms or policies on the matters addressed herein, the most recent Terms will govern.

16. Compliance and Miscellaneous

What this means: This final section covers a few miscellaneous but important points. We comply with relevant laws and regulations (like data protection laws and subscription rules). We are transparent that Ulteamate uses AI (complying with AI transparency requirements). Currently, Ulteamate’s app does not have a self-serve account deletion feature, so users must contact us to delete their account (we plan to add a feature for this later). We also include standard legal clauses here: this document (Terms + Privacy Policy) is the entire agreement between you and us regarding Ulteamate; if any part is invalid, the rest remains effective; if we don’t enforce part of the Terms immediately, we haven’t waived our right to enforce it later; you can’t transfer your rights or obligations under these Terms to anyone else without our permission; and these Terms don’t confer rights on anyone except you and us.

• Compliance with Laws and Standards: We endeavor to operate Ulteamate in compliance with all applicable laws and regulations. This includes compliance with data protection laws (such as the EU GDPR, UK Data Protection Act, and similar laws in other jurisdictions) and consumer protection laws (like the California CPRA, the Texas TDPSA, and the U.S. FTC’s rules on subscription cancellations). Ulteamate’s practices, as described in these Terms and the Privacy Policy, are designed to align with these requirements. For example, our subscription process and cancellation mechanism are intended to comply with the FTC’s “Negative Option” Rule (ensuring you’re clearly informed of recurring charges and can cancel easily), and our data practices aim to respect user rights under privacy laws. You agree to use Ulteamate in accordance with all applicable laws as well. If any part of these Terms is in conflict with a mandatory provision of law applicable to you (making that part void or unenforceable), that law prevails only to the extent of the conflict, and the rest of these Terms remain in effect (see Severability below).

• AI Transparency and EU AI Act: We want to make it clear (and hereby explicitly inform you) that the answers and outputs you receive via Ulteamate are generated by an artificial intelligence system. In compliance with transparency principles (such as those anticipated in the EU AI Act), you as a user have the right to know you are interacting with AI. Whenever you use Ulteamate, you should assume the responses are AI-generated. We encourage responsible use of AI outputs, including critical evaluation of their accuracy and appropriateness for your situation. We also monitor the AI’s performance and content to the extent possible to mitigate biases or risks, in line with best practices and evolving regulations for AI. By using Ulteamate, you acknowledge the AI nature of the Service.

• No In-App Account Deletion (For Now): Ulteamate currently does not offer an automated “delete account” or “erase data” feature within the app’s user interface. This is a feature we plan to implement in the future. In the meantime, if you wish to have your account deleted or to exercise your right to deletion under applicable laws, you need to contact us via email at kshayk0@gmail.com with your request. We will verify such requests and honour them in accordance with our Privacy Policy and legal obligations. After processing an account deletion request, your personal data will be deleted or anonymized (except for any data we are required or permitted to retain by law, as explained in the Privacy Policy). We appreciate your patience on this matter and apologize for any inconvenience the lack of an in-app deletion feature may cause in the interim.

• Entire Agreement: These Terms (together with the Privacy Policy and any additional guidelines or rules that we post and designate as part of the Service) constitute the entire agreement between you and us regarding Ulteamate and supersede any prior agreements, understandings, or communications (whether oral or written) relating to your use of the Service. This means that any promises or representations made by our team that are not contained in these Terms (or explicitly incorporated by reference) are not binding. If you and Ulteamate have signed a separate written agreement governing your use of the Service, the terms of that signed agreement would prevail to the extent of any conflict with these Terms (but in the typical case, these Terms are the sole agreement).

• Severability: If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be severed (removed) from the Terms to the minimum extent necessary, and the remaining provisions will continue in full force and effect. In other words, if one part of the Terms doesn’t work under the law, it doesn’t nullify the whole agreement—only that specific part will be struck or limited, and everything else remains binding. The parties (you and us) also agree to work in good faith to replace any invalid or unenforceable provision with a valid and enforceable provision that, as closely as possible, achieves the intended economic and legal effect of the original.

• No Waiver: If we fail to enforce any provision or right in these Terms, that does not mean we are waiving it or giving up the right to enforce it in the future. For example, if you violate the Terms and we don’t immediately take action, we still have the right to enforce the Terms for that violation or any subsequent violation. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Ulteamate. Similarly, you cannot construe our silence or inaction as a waiver of any right or remedy.

• Assignment: You may not assign or transfer these Terms (or any of your rights or obligations under these Terms) to anyone else without our prior written consent. For example, you can’t transfer your account to another person or entity as a way of transferring this agreement. We, however, may transfer or assign these Terms or any of our rights/obligations at any time to an affiliate or as part of a merger, acquisition, sale of assets, or other corporate transaction involving Ulteamate. We will notify you (for example, by email or a notice on the Service) if such a transfer occurs. These Terms will be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

• No Third-Party Beneficiaries: These Terms are only between you and Ulteamate (Shay K). No other person or entity is intended to be a third-party beneficiary of these Terms. That means no one other than us (and our successors) and you (and your heirs, if applicable) has any rights to enforce these Terms or rely on them. For example, even though OpenAI or PayPal are involved in providing the Service, they are not parties to this agreement and cannot enforce the Terms as if they were (and you cannot bring a claim against us on behalf of someone else). An exception is that our affiliates and assigns are considered within “us” and “Ulteamate” for the purposes of this clause.

• Language: These Terms and the Privacy Policy are written in English. If we provide translations of these Terms into other languages, it is for convenience only. In the event of any conflict or inconsistency between the English version and a translated version, the English version will control.

If you have any questions about these Terms or need to contact us for any reason, here is our contact information:

Ulteamate Support – Email: kshayk0@gmail.com (this is our primary contact for all inquiries, including legal and customer support questions).

We value our users and strive to be transparent and fair. Thank you for reading these Terms and for using Ulteamate. By clicking “I Agree” or by using the Service, you acknowledge that you have read, understood, and agreed to all of the above.